Privacy Policy – How judik88 Collects, Uses & Protects Your Data

This Privacy Policy ("Policy") is issued by judik88 ("judik88," "we," "us," "our") and applies to all personal data collected from individuals ("you," "your," "Member") who register an account on or otherwise interact with the judik88 Platform at judik88.co. This Policy should be read in conjunction with judik88's Terms & Conditions, available at /terms-conditions.

1. Introduction and Scope

judik88 takes the privacy of its members seriously. This Policy explains in clear terms what personal data we collect when you use the judik88 Platform, why we collect it, how long we keep it, with whom we share it, and the rights you hold in relation to it. Please read this Policy carefully. By registering an account with judik88, you acknowledge that you have read and understood this Policy.

This Policy applies to all personal data processed in connection with the judik88 Platform, including data collected via the judik88 website at judik88.co, the mobile-optimised interface, customer support interactions, and payment processing activities. It does not apply to third-party websites or services that may be linked from the Platform, each of which operates under its own privacy practices.

2. Data Controller

For the purposes of applicable data protection legislation, judik88 acts as the data controller in respect of personal data collected from Members and prospective members. judik88 operates under an international gaming authority licence and is subject to the data protection and privacy requirements imposed by that licensing regime. Members may direct data-related enquiries to judik88 customer support via the live chat function available on the Platform.

3. Personal Data We Collect

judik88 collects personal data in the following categories:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification document details (e.g., MyKad number, passport number) collected during registration and KYC verification.
• Contact Data: Email address, mobile phone number, and residential address provided at registration or subsequently updated by the Member.
• Financial Data: Payment method details (e.g., Touch 'n Go eWallet account identifier, bank account number, FPX transaction reference), deposit and withdrawal history, and wallet transaction records denominated in MYR.
• Technical Data: IP address, device type and identifier, browser type and version, operating system, session timestamps, and approximate geolocation derived from IP address.
• Usage Data: Login history, game play logs (including game titles accessed, bet amounts, outcomes, and session duration), sportsbook betting history, and feature interaction records.
• Communications Data: Records of interactions with judik88 customer support, including live chat transcripts and support ticket correspondence.
• Responsible Gaming Data: Self-exclusion requests, deposit limits, session limits, and cooling-off period activations recorded in connection with the judik88 responsible gaming programme.

4. How We Collect Personal Data

judik88 collects personal data through the following means:

• Direct provision: Data you enter into the judik88 registration form, KYC verification workflow, deposit and withdrawal forms, and support contact channels.
• Automated collection: Technical and usage data collected automatically through server logs, session management systems, and first-party cookies when you access the judik88 Platform.
• Third-party verification providers: Identity and age verification data returned from licensed third-party KYC service providers engaged by judik88 to fulfil its regulatory obligations.
• Payment processors: Transaction confirmation data and payment status information provided by approved payment processors in connection with deposits and withdrawals.

5. Legal Basis for Processing

judik88 processes personal data on the following legal bases:

• Contractual necessity: Processing of identity, contact, and financial data is necessary to perform the contract between judik88 and the Member — specifically, to operate the Member's account, process transactions, and deliver gaming services.
• Legal obligation: Processing of KYC, AML monitoring, and responsible gaming data is required to comply with judik88's obligations under its international gaming authority licence and applicable anti-money laundering legislation.
• Legitimate interests: Processing of technical and usage data for fraud prevention, platform security, and service improvement is conducted on the basis of judik88's legitimate interests, which are not overridden by Members' data protection rights in these contexts.
• Consent: Processing for direct marketing communications is conducted only where the Member has given explicit consent. Consent may be withdrawn at any time via account settings.

6. How We Use Your Personal Data

judik88 uses the personal data we collect for the following purposes:

• To register and maintain your judik88 account, including identity verification and age verification.
• To process deposits, withdrawals, and payment reversals in MYR via your selected payment method.
• To deliver and personalise the judik88 gaming experience, including game lobby recommendations and sports betting market suggestions based on your usage history.
• To detect, investigate, and prevent fraud, money laundering, account abuse, and other prohibited conduct in accordance with judik88's legal and regulatory obligations.
• To administer judik88's responsible gaming programme, including enforcing deposit limits, self-exclusion periods, and mandatory account cooling-off periods.
• To communicate with you regarding your account, including transaction confirmations, security alerts, and policy updates.
• To send promotional offers and bonus notifications where you have opted in to marketing communications.
• To analyse aggregated, anonymised usage data for platform performance monitoring and product development purposes.

7. Disclosure of Personal Data to Third Parties

judik88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may disclose your personal data to the following categories of recipients where necessary and proportionate:

• KYC and identity verification providers: Licensed third-party providers engaged to verify the identity, age, and eligibility of Members as required by judik88's licensing obligations.
• Payment processors: Approved payment service providers (including but not limited to Touch 'n Go eWallet, Boost, DuitNow, and FPX operators) who process deposit and withdrawal transactions on judik88's behalf.
• Game providers: Licensed game studio partners who supply live dealer and digital casino content may receive anonymised session data necessary for game integrity monitoring.
• Regulatory and law enforcement authorities: judik88 will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by law, judicial order, or its licensing authority.
• Professional advisors: Legal counsel, auditors, and compliance consultants engaged by judik88 on a confidential, need-to-know basis.

All third-party service providers engaged by judik88 are contractually required to process personal data only on judik88's documented instructions and to implement appropriate technical and organisational security measures.

8. International Data Transfers

judik88's primary servers and data infrastructure are located in jurisdictions covered by judik88's international gaming authority licence. In certain circumstances, personal data may be transferred to and processed in countries outside Malaysia where judik88's service providers or game studio partners are located. Where such transfers occur, judik88 implements appropriate safeguards — including contractual clauses requiring recipients to maintain data protection standards equivalent to those applicable under judik88's licensing regime — to ensure that your personal data remains protected regardless of where it is processed.

9. Data Retention

judik88 retains personal data for the period necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations. The following indicative retention periods apply:

• Account and identity data: Retained for the duration of the Member's account plus a minimum of five (5) years following account closure, as required by anti-money laundering legislation applicable under judik88's licensing regime.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction for regulatory audit purposes.
• Support communications: Retained for three (3) years from the date of each interaction unless a longer period is required for an ongoing compliance matter.
• Marketing consent records: Retained for the duration of the consent plus three (3) years following withdrawal of consent to evidence compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with judik88's data destruction procedures.

10. Cookies and Tracking Technologies

judik88 uses first-party cookies and similar session technologies to operate the Platform, maintain login sessions, and remember Member preferences. judik88 does not deploy third-party advertising cookies or cross-site tracking technologies. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session authentication tokens and security cookies. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your language preference, lobby layout settings, and other optional display configurations.
• Analytics cookies: First-party cookies used to collect aggregated, anonymised data about how Members navigate and use the Platform, enabling judik88 to identify and resolve usability issues.

Members may manage cookie settings through their browser settings. Disabling strictly necessary cookies will impair Platform functionality including the ability to maintain a login session.

11. Security Measures

judik88 implements a range of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These measures include: TLS 1.3 encryption for all data in transit; AES-256 encryption for sensitive data at rest; role-based access controls limiting employee access to personal data on a strict need-to-know basis; two-factor authentication requirements for all administrative system access; regular penetration testing and vulnerability assessment of the Platform infrastructure; and a documented incident response procedure for addressing potential data security breaches.

Members are responsible for maintaining the security of their own judik88 account credentials. judik88 strongly recommends enabling two-factor authentication on your judik88 account. In the event you suspect your account has been compromised, contact judik88 customer support immediately via live chat.

12. Your Rights

Subject to applicable data protection legislation and the conditions of judik88's licensing regime, you hold the following rights in relation to your personal data held by judik88:

• Right of access: You may request a copy of the personal data judik88 holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data. Basic account details such as address and contact information may be updated directly through your account settings.
• Right of erasure: You may request deletion of your personal data where judik88 no longer has a lawful basis to retain it. This right is subject to regulatory retention obligations — judik88 cannot delete data it is legally required to retain.
• Right to restrict processing: You may request that judik88 restrict processing of your personal data pending resolution of a dispute about its accuracy or lawfulness.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to judik88 for the purpose of transferring it to another service provider.
• Right to object: You may object to processing of your personal data on the basis of judik88's legitimate interests. judik88 will cease such processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on consent (e.g., direct marketing), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, contact judik88 customer support via live chat or the support email address displayed in the footer of this page. judik88 will respond to valid requests within thirty (30) days. In cases of complexity or multiple simultaneous requests, the response period may be extended by up to a further sixty (60) days, in which case you will be notified of the extension and the reason for it.

13. Children and Minors

The judik88 Platform is strictly for adults aged 21 and above. judik88 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process for all new Members. If judik88 becomes aware that personal data of a person under 21 has been collected, it will take immediate steps to delete such data and close the associated account. Parents or guardians who believe a minor may have registered an account should contact judik88 customer support immediately.

14. Changes to This Privacy Policy

judik88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legislation, or licensing requirements. Material changes will be communicated to registered Members via the email address on file and via a prominent notice on the Platform at least seven (7) days before the change takes effect. Continued use of the judik88 Platform following notification of an updated Privacy Policy constitutes acceptance of the revised terms. The current version of this Policy is always accessible at judik88.co/privacy-policy. Members are encouraged to review this Policy periodically.

15. How to Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data judik88 holds about you, please contact the judik88 Data & Privacy support channel via the live chat function available on the Platform. You may also send written correspondence to the support email address displayed in the footer of this website. judik88 aims to acknowledge all privacy-related enquiries within forty-eight (48) hours and to resolve them fully within thirty (30) days of acknowledgement.